Frequently Asked Questions

Everything you need to know about shopping with Chogori India

What is the estimated delivery time for my order?

We typically deliver orders within 3 to 7 business days across India, depending on your location and the accessibility of the pin code.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for most products, provided they are unused, in original packaging, and have all tags intact.

Are the products sold on Chogori India authentic?

Yes, as an authorized retail partner for leading global brands, we guarantee that every product sold on our platform is 100% authentic and sourced directly from the manufacturers.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most locations.

How can I track the status of my shipment?

Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your order directly through the 'My Account' section on our website.

Do you offer any warranty on the products?

Most of our technical gear and footwear come with a standard manufacturer's warranty against production defects. Please refer to the specific product page for individual warranty details.